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Direct Buy Furniture

DirectBuy is an American membership buying service headquartered in Merrillville, Indiana. Members pay a fee, which entitles them to buy products at a discount, directly from the manufacturer and its authorized suppliers. Product categories include home furnishings, home improvement, entertainment, outdoor, flooring, and accessories.

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In January 2018, DirectBuy acquired the Sears Canada parts and warranty business, creating a new warranty membership for DirectBuy members who hold extended warranties from Sears and had been left without coverage on their appliances when Sears went out of business.[13] Also in January 2018, after having closed all but six of its showrooms, DirectBuy began opening new scaled-down brick-and-mortar clubs, with the first opened in Houston, Texas, and plans to open around 24 in the next two years. The Texas location would later close, and none of the 24 stores would be opened due to low sales. That month, the company announced that it is looking to acquire small furniture stores in cities where it has members.[14]

Prior to 2016, membership costs varied by franchise location, typically costing between $4,000 and $7,000 for a standard three-year membership and then around $200 per year for ensuing years.[6][11][16][17] Customers were pressured to decide at the time of the open house visit, before leaving the showroom, whether to join DirectBuy after receiving a presentation of services in which they could purchase home furnishings and other household items "at the same prices that the retailers pay."[18] In return for paying the membership fee, members were able to purchase home furnishing items directly from manufacturers or authorized suppliers.[19] In 2013, the company launched a new website, added trial memberships, and began touting a more transparent, customer-friendly style.[6][20] It also began offering travel deals, launching DirectBuy Travel in 2014.[6]

A 2007 review by Consumer Reports stated, "the lack of price transparency makes it hard to evaluate whether you'll save by joining DirectBuy. But even if you were to save 25 percent on purchases after joining, you'd need to spend more than $20,000 just to recoup your membership fee. DirectBuy might save you money if you're furnishing a house from scratch or doing a major renovation" but "since you can't shop around beforehand, you'll be joining blind."[18][21] Consumer Reports also found that prices for items such as electronics were, in some instances, higher than available from online retailers; the "deep discounts" were found on flooring and high-end furniture.[16][17][18] Despite the high fees, DirectBuy reported that 75% of its customers renewed their memberships in 2009.[22]

Acima works with all types and sizes of stores you know and love in the 19094 area. Start on our website to view all of the stores that offer lease-to-own options through Acima. The list is all sorted by categories like eyeglasses, jewelry, electronics, tires, furniture, musical instruments, home appliances, and more. Pick the store you like and the item you need, what that's a rugged set of new tires or the latest video game console for some extreme fun!

Turn to Acima at many of your favorite stores in Woodlyn, PA, even ones like DIRECT BUY FURNITURE - PA that aren't known for having lease-to-own options. Look throughout your home. Does your living room need a furniture makeover? Get stylish and comfortable with lease-to-own furniture in Woodlyn, including beds, armoire, TV stands, and recliners. Remember to upgrade your entertainment experience with a leased flat-screen TV, too! Or, upgrade your laundry room with a lease-to-own washer and dryer set that actually gets your clothes clean.

Direct Buy has partnered with OnPoint Warranty Solutions to provide service contract and extended warranty administration for appliances, electronics, furniture and more. As a consumer, you can find links to contract terms and conditions, to register your products and contract with OnPoint to expedite future service, as well as a link to request service and support. You can also contact us at 877.668.4765 for additional support! Links to each item can be found below!

More times than not, the most over looked element of design in a home are the windows. At Direct Buy Blinds we have found a way for you to add that element and enhance your home by going directly to the source. We take pride in being able to offer you outstanding customer service and the sophisticated Custom Blinds, Cordless Shades, Shutters & Window Treatments you desire, while maintaining affordable prices.

I've been a member of DirectBuy for around 12 years. I didn't have a problem with them in the beginning. Customer service went above & beyond to help when they closed the location near me right after I joined. Now, it's a different story. I ordered a sofa & loveseat in October of 2021 & still have not recieved it. I could barely get a return email before reporting them to BBB. After reporting them twice, they did offer a small discount since it had been almost a year since I ordered. I get an email almost monthly saying the shipping date has been pushed back one more month. I have spent a fortune on this membership & yearly renewal fees. If I get a refund now, I'll have to pay more for the furniture & will have lost a small fortune I've given this company. Do not waste your time & money on DirectBuy. This company is absolutely pathetic now.

We have been with this company for about 12 years. Hadn't ordered in quite a few years but purchased a new house and needed new furniture. The delivery company delivered our dresser to the house, but refused to bring their truck up the driveway. It is quite a long distance to the house. They carried it upstairs and hurriedly walked out. Had my son "sigh" on a phone that the item was delivered. On the small phone screen there was nothing else written. My son went up and took the cardboard off the dresser and it was damaged. I now know why the delivery people were in such a hurry to leave.

Direct Buy is very expensive to join and in the past they stood by their customers. Not anymore!! They offered us $7. Yes $7 on a almost $900 dresser. This company has lost all credibility. They are now a scam. They take your money and you have no recourse. Stay Away! Don't fall for their lies! Jeremy, their "Escalation Specialist" is a joke. We will never order from them again. We are going to be completely gutting our kitchen and buying a lot more furniture, window coverings, appliances, etc. Direct Buy will not be used.

I've been a member of DirectBuy since 2015. This year, we decided to remodel a few bathrooms in our home and to also replace some furniture. We placed several orders for items from different vendors through the DirectBuy website. My dissatisfaction is with the estimated delivery date that DirectBuy publishes after you place an order, the lack of transparency around this information, the lack of systems in place to keep this date updated, and the poor customer service experience when expressing my frustration.

I have a family member with a membership to directbuy. A few years after they joined I started getting intensive promotions for directbuy in my email, snail mail, and by phone. As did other relatives. Our close relative had "shared" (read: sold) our contact info to directbuy in exchange for increased discounts.

The worst part, I even asked the sales rep before I purchased my membership, if it would be possible to coordinate the delivery for all the items, and he said "he was sure they could, just use the concierge service". This was a LIE! I can't even get furniture items before 3 months, or items fulfilled that aren't discontinued. At this point, coordinated delivery was the least of my concerns, but that was flat out a lie. The sales guys will tell you anything to get you to buy.

Don't fall victim like me. If you are looking to furnish a house, go to a local furniture store, pay a little extra, make a deal with them and get your house furnished in a timely manner; you will save yourself SOOOOOO much hassle, disappointment, stress, etc. Direct Buy savings is not worth your mental health through the process!

We've made Direct Buy work for us. We have been members since 2007. We saved back our membership plus thousands! It is NOT for those who are not tech savvy. All is done online now. We have purchased furniture, rugs, appliances. lighting, plumbing, flooring, bedding, mattress, tile. granite, decor, exercise equipment, window coverings. We also use their discount at Sherwin William's.

Cathy Lund--the delays are probably not the fault of Directbuy. Purchases of any kind of material related to a home reno/build, appliances and furniture are seeing big delays due to Covid. Try going to your local big box store and you'll find the same kind of delays.

We have been members since 2007. We did a downstairs remodel (except cabinets)in 2008 and saved an ADDITIONAL 7k above the coast of our membership. We used to have a beautiful showroom near us, but that closed years ago. If you are not a researcher, or need products immediately this program won't be beneficial. If your refrigerator goes out, you can't wait several weeks for a replacement, although with Covid, every place is having trouble getting appliances. Beyond a total remodel we have purchased furniture, rugs, mattresses (find a model you like and they can check with the manufacturer since model names vary by store ), chandeliers, fans, watch. decor and more. We always compare to online as sometimes DC isn't the least expensive or fastest delivery time. It's not for everyone. but it has been beneficial for us.

i was looking at some countertops and cane across this post i have been a direct buy member and have purchased alot of furniture but for the past 1 year we have a major removation project redoing everything. i would say 80 percebt of the job is done with direct but itens and the balance through others. im really pleased with the purchases and money i saved but custoner service sucks lol. i really deal with it im just happy im saving money. 041b061a72

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